Privacy
Privacy Policy
How Familitime collects, uses and protects information across our websites, apps and related services.
Familitime Privacy Policy
Last Updated: 04/06/2026
At Familitime, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how Familitime collects, uses, stores and protects your information when you use our websites, mobile applications, business services and related platforms.
This Privacy Policy applies to:
• The Familitime mobile applications for iOS and Android
• The Familitime website at familitime.app
• Business and event organiser services
• Any future business portals, dashboards or related services operated by Familitime
- Who We Are
Familitime is a family discovery and planning platform that helps families discover activities, events, experiences, recipes, crafts and other family-focused content while helping businesses connect with family audiences.
If you have any questions about this Privacy Policy, please contact:
Email: support@familitime.app
- Information We Collect
We may collect the following information:
Account Information
• Name
• Email address
• Password (stored securely and never visible to us)
• Profile preferences
Location Information
With your permission, we may collect your location to:
• Show nearby activities and events
• Improve local recommendations
• Support location-based discovery features
You can disable location access at any time through your device settings.
Usage Information
We may collect information about how you use Familitime, including:
• Pages viewed
• Searches performed
• Saved items and collections
• Interactions with content
• Device information
• App performance information
Business Information
For businesses and event organisers we may collect:
• Business name
• Contact details
• Website and social media links
• Event information
• Images and content submitted for publication
Content You Provide
Information you choose to submit, including:
• Saved collections
• Business profiles
• Event listings
• Accessibility information
• Contact forms
• Feedback
- How We Use Your Information
We use your information to:
• Provide and improve Familitime services
• Personalise recommendations
• Show relevant local content
• Operate business and event listings
• Respond to support requests
• Maintain platform security
• Analyse usage and improve the user experience
• Communicate important service updates
We do not sell your personal information to third parties.
- Analytics and Performance Monitoring
We may use analytics and monitoring tools to understand how our services are used and to improve performance.
This may include:
• Website analytics
• Mobile app analytics
• Crash reporting
• Performance monitoring
Analytics data is used in aggregate form wherever possible.
- Location Data
If you grant permission, Familitime may use location information to:
• Surface nearby events and activities
• Improve local discovery
• Support personalised recommendations
Location access is optional and can be withdrawn at any time through your device settings.
- Business Listings and Public Content
Information submitted by businesses or event organisers for publication may become publicly visible within the Familitime platform.
Examples include:
• Business descriptions
• Event listings
• Images
• Accessibility information
• Opening hours
• Contact details
Please ensure any information submitted for publication is accurate and that you have the right to share it.
- Sharing Features
Familitime may provide features that allow users to share content with others.
Shared content may include:
• Activities
• Events
• Recipes
• Crafts
• Collections
• Plans
Users are responsible for any information they choose to share.
- Data Storage and Security
We use industry-standard security measures to protect your information.
Data may be stored using trusted third-party service providers including cloud infrastructure, authentication providers and database services.
While we take reasonable measures to protect information, no system can guarantee complete security.
- Third-Party Services
Familitime may use trusted third-party services to operate the platform.
These may include:
• Supabase
• Google services
• Apple services
• Payment providers
• Analytics providers
• Email communication providers
These providers process information only as necessary to provide their services.
- Children’s Privacy
Familitime is designed to help parents and families discover information and activities.
We do not knowingly collect personal information directly from children without appropriate parental involvement.
Parents and guardians are responsible for supervising children’s use of the platform.
- Your Rights
Depending on your location, you may have rights to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict certain processing activities
• Withdraw consent where applicable
To exercise these rights, contact us at:
- Data Retention
We retain information only for as long as necessary to:
• Provide our services
• Meet legal obligations
• Resolve disputes
• Maintain security and platform integrity
- Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be published on this page with an updated revision date.
- Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Familitime
https://familitime.app